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Terms of Service

This Terms of Service (“Terms”) governs your use of the purewove website and any purchase made through it. Please read carefully before using our services.

OVERVIEW

This website is operated by purewove (“we”, “us”, “our”). By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), together with any related policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, you should not access or use our website or services.

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the legal age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian.

You may not use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.

Any misuse of the website, including the transmission of harmful code, malware, or disruptive content, may result in immediate termination of access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to any individual or entity at our sole discretion, at any time.

You acknowledge that non-payment content may be transmitted across networks without encryption, while payment information is always protected using industry-standard security measures.

No part of our service or website content may be reproduced, duplicated, resold, or exploited without our prior written consent.

3. INFORMATION ACCURACY

While we strive to ensure accuracy, information on this website may occasionally be incomplete, outdated, or subject to change. Content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We are not obligated to update or correct information unless required by applicable law.

4. SERVICE AND PRICE MODIFICATIONS

Product prices and availability are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without liability to you or any third party.

5. PRODUCTS AND SERVICES

Certain products are available exclusively online and may be offered in limited quantities.

We make reasonable efforts to accurately display product images and descriptions; however, we do not guarantee that colors or details displayed on your device will be exact.

All purchases are subject to our Refund & Return Policy, which governs eligibility for returns and exchanges.

6. BILLING AND ACCOUNT INFORMATION

We may limit, cancel, or refuse orders that appear fraudulent, abusive, or intended for resale.

You agree to provide accurate and up-to-date billing and account information and to promptly update such information as needed to complete transactions.

7. THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are offered “as is” and without warranties. Use of such tools is entirely at your own risk and subject to the terms of the third-party provider.

8. THIRD-PARTY LINKS

Our website may include links to external websites operated by third parties. We are not responsible for their content, accuracy, or practices and assume no liability for any transactions or interactions with third-party sites.

9. USER SUBMISSIONS

Any comments, feedback, or materials you submit may be used by us without restriction, compensation, or obligation of confidentiality.

You are solely responsible for the legality and accuracy of your submissions and must not infringe upon the rights of any third party.

10. PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy, which outlines how information is collected, used, and protected.

11. ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel or modify orders if any information is incorrect, at any time and without prior notice.

12. PROHIBITED USES

You are prohibited from using the website or its content for unlawful, abusive, misleading, or harmful activities, including infringement of intellectual property rights or interference with security features.

Violation of these restrictions may result in termination of access.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All services and products are provided on an “as is” and “as available” basis, without warranties of any kind.

To the fullest extent permitted by law, purewove and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or products.

14. INDEMNIFICATION

You agree to indemnify and hold harmless purewove, its affiliates, officers, employees, and partners from any claims arising out of your breach of these Terms or violation of applicable laws.

15. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

16. TERMINATION

These Terms remain effective until terminated by either party. Obligations incurred prior to termination shall survive termination.

17. ENTIRE AGREEMENT

These Terms, together with related policies, constitute the entire agreement between you and us and supersede any prior agreements or communications.

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Singapore (SG).

19. CHANGES TO TERMS

We may revise these Terms at any time by posting updates on our website. Continued use of the website constitutes acceptance of any changes.

20. CONTACT INFORMATION

Questions regarding these Terms should be sent to: support@purewove.com

Company Name: HONG KONG OUNUO LIMITED

Company Address: Room 811, Parklane Commercial Centre, No. 87–105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong

Shipping Fees: Customers are charged for shipping only once (including returns).

Returns: No restocking fees will be charged for returned products.

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